Non-urgent advice:
Prescription Process
Repeat prescriptions refers to medication which your doctor has agreed can be requested on a repeat basis without you needing to see or speak to a doctor each time.
Repeat prescription will need to be requested from the practice when a patient is running out.
You must order a minimum of 72 hours before you are due to run out but no earlier than a week before unless you will be on holiday.
You can put your request into the practice a few ways:
Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS
services on your smartphone or tablet. The NHS App is available now on iOS and Android.
SystmOnline – Order Your Repeat Prescription Online
Accurx – Using this link https://florey.accurx.com/p/C84037
By repeat slip or on paper – You can put your request in on paper putting it in the prescription box near reception.
Acute Medication
Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records.
If you require a new acute medication for a medical problem, you will need to speak to the GP.
If the acute medication is something you have had before in the last 3 months (not antibiotics) and you have ran out and will need a further prescription then you can request this via:
Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
Accurx – Using this link https://florey.accurx.com/p/C84037
Call/visit – Speak to a member of the reception team and then can help you with this.
Medication Queries
This will depend up on the query. It is best to ring the practice if you feel it is urgent or follow the urgent online triage process (see appointments page on our website) or call the practice on 01623 700805.
If your query is routine, you call fill out our online admin form: https://florey.accurx.com/p/C84037
NHS Login
HRT Pre-Payment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
Medication reviews
Patients on repeat medication will be asked to see a practice nurse at least once a year to review these regular medications. A message will be printed on repeat slips when a review is due. Please ensure you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.