A new way to get your medicines and appliances
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
· If you collect your repeat prescriptions from the practice you will not have to visit us to pick up your paper prescription. Instead, we will send it electronically to the place you choose, saving you time.
· You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
· You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Is this service right for you?
Yes, if you have a stable condition and you:
· don’t want to come to the practice every time to collect your repeat prescription.
· collect your medicines from the same place most of the time or use a prescription collection service now.
It may not be if you:
· don’t get prescriptions very often.
· pick up your medicines from different places.
How can you use EPS?
You need to choose a place for us to electronically send your prescription to. This is called nomination. You can choose:
· a pharmacy.
· a dispensing appliance contractor (if you use one).
Ask us or any pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you. You don’t need a computer to do this.
Can I change my nomination or cancel it and get a paper prescription?
Yes you can. If you don’t want your prescription to be sent electronically, tell us. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or the receptionist. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in the surgery, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.
For more information about EPS visit www.cfh.nhs.uk/eps , or your pharmacy
You can ask for a repeat prescription by:
WHEN YOU HAVE YOUR PASSWORD LOG IN HERE - CLICK ON THE 'Systmonline' LOGO BELOW
Please allow 48 hours for repeat prescriptions from the surgery and then a further 24 hours from the pharmacy. (Please advise whether you are collecting from surgery or pharmacy)
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2012, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £7.65, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
If you are requesting your repeat prescriptions in the normal way please put your computer slip, or a note with the items clearly written, in the prescription box inthe waiting area. Please remember to tick all the items you require. Please note the number of times you may ask for a repeat prescription before a review of your medication is indicated on the right hand side of the slip. If there is a message stating that you need a medication review please make an appointment for this review.
If you request your prescription before 12.00 midday it will be ready within 2 working days. If your request is after 12.00 midday then the prescription will be ready within 48 hours.
If you send a stamped addressed envelope we will post your prescription to you. Please do not request scripts for medication unless this has previously been agreed with your doctor and has been placed on your repeat list of medication.
Local chemists also operate a prescription delivery service. Please contact them for further information.
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