We will try to keep you well informed about our services through:
- Practice information leaflet
- Signs and posters in the surgery
- This Website
Your information will be treated in confidence. You have the right to see your medical records and information held about you on computer, within certain limits. If you change to a new practice, we will transfer your medical records to Rushcliffe Shared Services who will forward them to your new doctor within one week or 24 hours if urgently required.
Data Protection Act
As part of the practice’s contribution to the study of critical care, we provide important anonymised information on diseases and treatments for research by third parties including academic, patient and commercial organisations. No identifiable information such as your name and address is provided.
This data is combined with similar data from many other practices to give more than 1 million anonymised records. Such information contributes to our understanding of health and health care,
This practice is registered under the Data Protection Act for the purpose of research data. Registration No Z7768520
Summary Care Record
There is a new Central NHS Computer System called the Summary Care Record (SCR). The Summary Care Record is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. Initially, it will contain just your medications and allergies.
Later on as the central NHS computer system develops, (known as the ‘Summary Care Record’ – SCR), other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.
Your information will be extracted from practices such as ours and held on central NHS databases.
As with all new systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.
On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. Connecting for Health (CfH), the government agency responsible for the Summary Care Record have agreed with doctors’ leaders that new patients registering with this practice should be able to decide whether or not their information is uploaded to the Central NHS Computer System.
For existing patients it is different in that it is assumed that you want your record uploaded to the Central NHS Computer System unless you actively opt out.
For further information visit the Connecting for Health Website
If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery.
Suggestions & Complaints
If you are unhappy, disappointed or have any suggestions on how we can improve our services, please tell us. You can talk to the practice manager, or any of the GPs. We also have a suggestion box in the waiting room and an in-house complaints procedure. If you are still unhappy or feel you cannot talk to us, you can contact NHS England Contacts: England.firstname.lastname@example.org 0300 311 22 33
National GP Patient Survey – http://www.gp-patient.co.uk/
Newark and Sherwood CVS
0800 028 3693
We Care About What You Think
If you have any comments, or suggestions, please write them on this form and return it to the practice manager at Blidworth surgery. Your comments will be totally confidential so please feel free to say anything you wish. There is no need to give your name and address unless you would like a response.